Understand Our Refund and Returns Policy
Why Our Policy Matters
The Importance of Knowing Your Refund and Returns Rights
Your Questions Answered
Our refund and returns policy is designed to ensure customer satisfaction and trust. Understanding it helps you make informed decisions and protects your rights as a consumer.
How do I initiate a return?
To start a return, please contact our support team at hello@smartcleanpros.com with your order details. We will guide you through the process.
What is the time frame for returns?
Returns are accepted within 30 days of purchase. Ensure the product is in its original condition and packaging.
Are there any items that cannot be returned?
Yes, items marked as ‘Final Sale’ or ‘Non-Returnable’ are not eligible for returns. Please check the product description before purchasing.
Will I receive a full refund?
Full refunds are issued for items returned in their original condition. Shipping fees are non-refundable.
How long does it take to process a refund?
Refunds are processed within 5-7 business days after we receive your returned item.
Can I exchange an item?
Yes, exchanges are possible for different sizes or colors. Contact us to arrange an exchange.
What if my item is damaged or defective?
If you receive a damaged or defective item, please contact us immediately for a replacement or refund.
Do I need a receipt for returns?
Yes, a receipt or proof of purchase is required for all returns and exchanges.
How do I track my return status?
Once your return is processed, we will send you an email with the status and any further instructions.
Phone
📞 +19562254638
Address
456 Clean Sweep Lane, Suite 200, Los Angeles, CA 90001
Understand Our Refund and Returns Policy
We encourage you to thoroughly review our Refund and Returns Policy to ensure a smooth process. Should you have any questions or need further clarification, our support team is here to assist you.
